Data is key to sustained profitability—for every client, every day. My job is to translate these goals into replicable systems: clear decision-making authority, robust governance, and controls integrated into workflows. In 2021, the company restructured its management; in 2022, I took on the role of Data Manager. We coordinated seven offices and a team of 120 people, developing Service Level Agreements (SLAs), Objectives and Key Results (OKRs), and post-incident analysis to ensure service quality scaled with business growth. In 2023, I led the strategic merger of HAM with a Swiss private bank, integrating client onboarding, risk, and compliance design processes across Europe. I leveraged my dual backgrounds at Goldman Sachs Investment Bank and JPMorgan Private Equity to ensure the transaction was completed smoothly and to continuously improve client experience. There are many ways to solve operational problems; we guided the team to write concise and clear operating manuals, measure key metrics, iterate rapidly, and always maintain high standards.